Terms of Service
Boma54 is an online marketplace operated by Boma Ltd a company registered in England and Wales with registered number 15543538.
These terms and conditions set out:
- your legal rights and responsibilities;
- our legal rights and responsibilities; and
- certain key information required by law.
When buying goods via our website you agree to these terms and conditions and any specific terms which apply to certain goods. If you want to see these specific terms, please visit the relevant product page.
Orders, Payment and Pricing
All orders should be placed and paid for through our website.The total cost of your order is the price of the products plus delivery. There is no-minimum order quantity required.
Any order amendments must be requested by emailing info@boma54.com within 30 minutes of placing your order.
We cannot amend or cancel orders that have been shipped.
All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. Payments on our website are securely processed using advanced security protected software.
Boma 54 will not keep your payment details, they will be held in an encrypted format by Shopify, a secure and widely recognised global payment provider.
Prices on our website are inclusive of VAT at the prevailing rate and are correct at the time of entering the information onto the system. Prices are for products wired for use in the UK market only.
Prices quoted may be subject to change without prior notice at the sole discretion of Boma 54. We reserve the right to discontinue items without notice.
Delivery of Goods
Orders will be dispatched based on our standard lead times to UK addresses only. Lead times quoted may be subject to change without prior notice at the sole discretion of Boma 54.
We will endeavour to ensure that our courier provider delivers goods according to schedule, but we cannot be held liable for any inconvenience or cost resulting from the late delivery of goods.
Cancellations and Returns
Orders placed on our website may be cancelled within 24 hours of the order being placed. A full refund to the original payment source will be made but may take up to 5 days to appear in your account.
We really hope that you will be delighted with your purchase, however you have the right to cancel within 14 days from the date of delivery. You will be responsible for the return postage costs unless product(s) were faulty or damaged upon receiving them and you contacted us within 48hrs to report the damage/faulty.
The Customer shall be responsible for any damage caused in transit during return and should ensure adequate insurance.
The above right to cancel does not apply to any goods made to customer’s specifications or bespoke items.
Returns must be completed within 14 days from receipt of goods and any returns requested outside of this period will not be accepted. Refunds will be made only for the total original product price.
Damages
In the unlikely event that your product has been damaged in transit, please email us at info@boma54.com within 48 hours via the Contact Us page on the website and include supporting photos. We will get back to you as soon as possible to resolve the problem.